frequently asked questIons
- What are the check-in and check-out times?
Check-in begins at 3 PM to ensure your room is ready and comfortable. Check-out is by 12 PM. Early check-in or late check-out may be available upon request, subject to availability.
- Do you offer airport transfer services?
Yes, we provide airport transfer services for your convenience. Please contact our reception team in advance to arrange your pickup or drop-off.
- Is Wi-Fi available in all hotel areas?
Complimentary high-speed Wi-Fi is available in all guest rooms and public areas across our hotels to keep you connected during your stay.
- Are pets allowed at AHC Hotels?
We kindly do not allow pets in our hotels, except for service animals. Please inform us in advance if you will be accompanied by a service animal.
- Can I request special dietary accommodations?
Absolutely. We strive to accommodate all dietary needs including vegetarian, vegan, gluten-free, and allergies. Please notify us before your arrival or at the time of booking.
- What is your cancellation policy?
Cancellation policies vary depending on the room rate and booking channel. Generally, free cancellation is available up to 24-48 hours before check-in. Please refer to your booking confirmation for specific details.
- Is parking available at your hotels?
Some AHC Hotels offer on-site parking or nearby parking facilities. Please contact the hotel directly for parking availability and fees.
- Do you provide facilities for guests with disabilities?
Yes, we strive to accommodate guests with disabilities. Accessible rooms and facilities are available at select locations. Please contact us in advance to discuss your requirements.
- Can I book multiple rooms or group stays?
Yes, group bookings are welcome. Please contact our reservations team for special rates and arrangements.
- What payment methods do you accept?
We accept all major credit cards, debit cards, and cash payments. Payment details will be confirmed at booking.
- Are children allowed in your hotels?
Yes, children are welcome. Family-friendly rooms and connecting rooms are available to make your stay comfortable.
- Is breakfast included with the room?
Breakfast inclusion depends on the room type and booking package. Please check your reservation details for breakfast options.
- Do you have meeting or event facilities?
Some of our hotels feature meeting rooms and event spaces. Contact us for more information and booking.